Zillow Premier Agent Reporting
Objective
Agents mainly use Zillow Group platforms to get leads, because that's what drives their business. For this project we wanted to create a place for agents to be able to get an overview of their lead activity. They can see the quantity of leads over different timeframes, and see breakdowns by source, type, etc. They can also export this data to a spreadsheet; something that was requested by many users.
Role
I was the sole designer working with a product manager and development team.
Design for the desktop version of the main lead reporting page. (We used Google Charts for the graphs)
Scorecard
Premier Agent Concierge is a subscription service that has our consultants screen their leads. If our consultants find the lead viable, the consultant will then attempt to transfer that lead, live on the call, directly to the agent (or the agent's team). The following is a measure of how that agent is performing based on their percentage of answered calls and engagement.
Mobile
I wanted to be able to convey all the same information without the user having to scroll too much. This required some more condensed layouts. These aren't 1:1 responsive like some of the other work I've done, they collapse a little differently. The reporting information here is a little different than the desktop version above - this is from an earlier version of the project but illustrates the same layout.
